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Surveys

Throughout the year, the city surveys citizen satisfaction with services offered.

Subjects surveyed include staff competence and courteousness, claims processing delays, quality of the follow-up, usefulness of information provided and new services offered.

Survey results : Picto_ICI.jpg (6 KB)

Survey results are updated on a daily basis on the city’s website and on screens at the town hall. Surveys help the city and its employees in their commitment to serve you properly!

 

Method

Analysis reports